Process Governance leader with 17+ years building enterprise BPM and Risk & Control frameworks across global banking institutions — trusted by regulators, auditors and business stakeholders alike.
"Known for converting fragmented process documentation into audit-ready, enterprise-standard frameworks trusted by regulators and business stakeholders alike."
— Career PhilosophyShobana Raju is a Process Governance leader with 17+ years driving enterprise-scale Business Process Management and Risk Control frameworks across global banking institutions, including Wells Fargo and GE. She currently owns the enterprise service and process model for a Fortune 500 bank's Wealth & Investment Management division — governing the accuracy, compliance, and risk alignment of a large-scale process inventory.
She combines deep BPM/BPMN 2.0 expertise with Certified ScrumMaster credentials, bridging the gap between rigorous process governance and Agile delivery. Her career spans banking operations, vendor risk audit, and business analysis — giving her a rare, end-to-end view of how process, risk and controls connect across an enterprise.
Every process is a system of record — accuracy and compliance are non-negotiable.
Bridges structured governance with Scrum/Kanban delivery rhythms.
Documentation built to withstand regulator and internal audit scrutiny.
Trains and grows offshore process engineering talent.
A career built inside global banking and BFSI operations — from title audit to enterprise process ownership.
Five interlocking skill domains built over a career spanning banking, BFSI operations and enterprise BPM.
A reverse-chronological path from title audit and vendor risk into enterprise process ownership at a Fortune 500 bank.
The resume does not list named client case studies, so these summaries are generated from her role responsibilities above.
Owns the system-of-record Service Model at Wells Fargo's Wealth & Investment Management division, aligning services, processes, controls and risk frameworks used enterprise-wide by risk, audit and business teams.
BPM · Enterprise GovernanceLeads Risk & Control Self-Assessment spanning Core Banking and BPM, ensuring risk ratings and controls meet enterprise standards across a large multi-line-of-business process portfolio.
Risk & ControlsDesigned and delivered training for offshore process engineering staff post-system-transformation, shortening ramp-up time for new team members.
Mentoring & EnablementSymbiosis (Distance Learning)
2010R.B.A.N.M's, Bangalore
2005Bridges process governance and Agile delivery
Most process hires need months to earn trust with risk and audit teams. Shobana already owns the system of record a Fortune 500 bank's regulators check first — so the value starts on day one, not after a ramp-up period.
Owns the enterprise Service Model and Process Definition Library at a Fortune 500 bank — the single system of record risk, audit and business teams rely on enterprise-wide. This is a hire who steps directly into ownership, not observation.
Leads RCSA across a large multi-LOB process portfolio, ensuring risk ratings and controls meet enterprise standards — reducing the governance gaps that internal audits flag.
17+ years inside global banking and BFSI operations, spanning Wells Fargo, GE, and retail banking lines of business — deep enough domain fluency to sit in the room with auditors and regulators from week one.
A Certified ScrumMaster who runs process governance alongside Scrum, Kanban and SAFe delivery rhythms — rare fluency that keeps governance from slowing Agile teams down.
Builds BPMN 2.0-compliant process models and SOPs designed to withstand regulator and internal audit scrutiny — converting fragmented documentation into enterprise-standard frameworks.
Runs cross-functional review and approval governance cycles that reduce rework and accelerate sign-off, while training and mentoring offshore teams to sustain capability long after she's onboarded.
See exactly how this governance experience maps to your open role.
A consistent six-step governance cycle applied to every process model and risk assessment.
Gather process reality from SMEs and existing documentation.
Assess risk exposure, controls, and compliance gaps.
Build BPMN 2.0-compliant models in iGrafx and Visio.
Run stakeholder review and approval governance cycles.
Maintain the process inventory as the enterprise system of record.
Feed audit findings and SME input back into the model.
17+ years of audit-trusted BPM and RCSA experience, ready to plug straight into your risk and compliance bench. Let's put 20 minutes on the calendar and talk through your open role.